ISO 27001:2022 Mandatory Records Requirements

What Must be Recorded ISO 27001:2022 Reference Interpretation Usually Recorded Through
Trainings, Skills, Experience, and Qualifications Clause 7.2 Evidence of competence must be retained for all personnel performing work that affects the ISMS performance. This includes documentation of relevant experience, skills, qualifications, and training courses for ISMS personnel and those with information security responsibilities.
Monitoring and Measurement Results Clause 9.1 Results of monitoring, measurement, analysis and evaluation activities must be retained. This includes security metrics, KPIs, performance indicators, and evidence that these results are being analyzed and acted upon by management.
Internal Audit Programme Clause 9.2 The organization must retain documented information on the audit programme including audit plans, schedules, scopes, criteria, and audit methods. This demonstrates that internal audits are planned, conducted systematically, and cover all relevant ISMS requirements.
Results of Internal Audits Clause 9.2 Evidence of audit results must be retained, including audit findings, nonconformities identified, observations, and conclusions. This includes detailed audit reports that demonstrate the effectiveness of the ISMS and areas for improvement.
Results of Management Review Clause 9.3 Evidence of management review results must be retained, including decisions made, actions taken, and commitments for continual improvement. This demonstrates top management's ongoing involvement in and commitment to the ISMS.
Results of Corrective Actions Clause 10.2 Evidence of corrective actions taken must be retained, including the nature of nonconformities, causes identified, actions taken, and results of actions. This demonstrates that issues are systematically addressed and resolved.
Logs of User Activities, Exceptions, and Security Events Control A.8.15 Event logs recording user activities, exceptions, faults and information security events must be produced, kept and regularly reviewed. These logs are essential for detecting unauthorized access, system failures, and security incidents.